All Systems Operational
OpenInvoice for Buyers Operational
OpenInvoice Portal Operational
OpenInvoice Integration/APIs Operational
OpenInvoice for Suppliers Operational
OpenInvoice Portal Operational
OpenInvoice Integration/APIs Operational
OpenInvoice SupplierLink Operational
OpenTicket for Buyers Operational
OpenTicket Portal Operational
OpenTicket Integration/APIs Operational
OpenTicket for Suppliers Operational
OpenTicket Portal Operational
OpenTicket Integration/APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024
Completed - The scheduled maintenance has been completed.
Nov 16, 10:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 06:00 MST
Scheduled - We will be conducting infrastructure maintenance this weekend, impacting the OpenInvoice production environment, including OpenInvoice SupplierLink. During this time, users may experience degraded service for approximately 4 hours, beginning at 6:00 am MT on Saturday, November 16th.

Oilfield Services Suite (OSS) users will have limited functionality when managing tickets for OpenTicket customers during this maintenance window.

For any questions or concerns, please reach out to our support team at openinvoicesupport@enverus.com.
Thank you for your understanding.

Nov 13, 09:46 MST
Nov 15, 2024
Completed - The scheduled maintenance has been completed.
Nov 15, 22:00 MST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 15, 18:11 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 18:00 MST
Scheduled - This weekend we will be deploying the OpenInvoice 2024.11.15 Service Update to production. The OpenInvoice and OpenTicket production environment, including OpenInvoice SupplierLink, will be unavailable for approximately 4 hours starting at 6:00 pm MT on Friday November 15th while the service update is applied to the environment.

Updated release notes describing all items included in the service update will be available in the Resource Center on Friday.

During the service update, Oilfield Services Suite (OSS) users will have reduced functionality when managing tickets for OpenTicket customers.

If you have any questions, comments, or concerns regarding this notification please contact our support team by email at openinvoicesupport@enverus.com.

Nov 13, 09:43 MST
Resolved - The Enverus technical team has restored service to the OpenInvoice production environment. We will continue to monitor the environment and will make our Root Cause Analysis available upon request once it is available.
Nov 15, 18:01 MST
Update - We are continuing to investigate this issue.
Nov 15, 16:09 MST
Update - We are continuing to investigate this issue. The next update will be provided at 6:00 pm MT.
Nov 15, 16:09 MST
Update - We are continuing to investigate this issue. The next update will be provided at 4:00 pm MT.
Nov 15, 15:00 MST
Update - We are continuing to investigate this issue.
Nov 15, 14:33 MST
Investigating - We are currently experiencing an OpenInvoice service disruption. The Enverus technical team is working to restore service as quickly as possible. Another update will be provided by 3:00 pm MT.
Nov 15, 13:50 MST
Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.